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Customer Behavioral Segmentation to Support Targeted Marketing | A BFSI Business Intelligence Case Study
By E2E Research | July 13, 2021

Research Objective

  • An asset management firm with a large customer base needed to be more competitive to increase their share of customers with investible assets.
  • They needed to better understand their current and potential customers and their behavior so as to grow their business and prevent attrition.

 

Scope & Methodology

  • A comprehensive, meta-analytics solution integrating insights from segmentation data, Habits & Practices data & brand equity data was conducted.
  • Key need-states for a variety of consumer segments were identified and brands were overlaid in the market to identify white-space potential.

E2E Research Case Study

 

Value Delivered

  • Growing white-space opportunities were identified that showed the brand had potential to stretch their equity and address evolving consumer needs.

 

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