Research Objective

• A retail owner needed to understand issues related to inventory, order times, costs, and logistics to identify service gaps and improve stores over time.

Scope & Methodology

• Using survey data, various store attributes were tracked over time. Data analytics were used to identify gaps and barriers related to price, quality, and demand which impacted sales.

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Value Delivered

• The client was able to monitor drivers and barriers over time so they could make appropriate changes to their business and improve sales and service.

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