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Monitoring Blockchain Adoption Over Time | A Survey Case Study
By E2E Research | August 10, 2021

Research Objective

  • A global IT consulting and services company needed to identify the stage at which organizations have adopted or are ready to adopt Blockchain technology, a decentralized and highly-encrypted computing platform that is likely to have important privacy and security implications.
  • They were interested in organizations across 5 industry sectors and in more than 15 countries.

 

Scope & Methodology

  • ~3000 online surveys were completed by participants who met the target criteria
    • Employment titles were manager or above
    • Employed at a healthcare, retail, banking / financial services / insurance, or manufacturing company
    • Companies generated revenue of $1 Billion or more
  • A rich B2B database, including industry, designation, and demographic variables, was built which can be maintained over many years

 

Value Delivered

  • The client can now evaluate readiness for blockchain adoption by a variety of key industry, employment, and demographic variables.

 

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Consumer Perceptions Towards Online Ordering & Delivery Services | A Survey + Secondary Research Case Study
By E2E Research | April 27, 2021

Research Objective

  • A new food delivery company wished to understand consumer perceptions of online food delivery services in an Indian market.
  • They needed to understand:
    • Why consumers choose online delivery services
    • Perceptions of online food delivery portals
    • Barriers to using online food delivery services
    • The competitive environment including expansions, new product launches
  • They also needed to understand key drivers, challenges, and perceptions of pricing.

 

Scope & Methodology

  • A structured questionnaire was designed to identify which food delivery websites consumers are using and why, and focused on key drivers, pricing, and trends in the online food ordering and delivery market.
  • The target audience included students, self-employed people, homemakers, and service employees.
  • Secondary data sources included news articles, company annual reports, a variety of websites, press releases, and other relevant, trusted documents.
  • Key analyses included:
    • Understanding customer satisfaction with ordering and searching for specific food items
    • Identifying more suitable restaurant selections given the desired food item
    • Understanding desires for offers and discounts
    • Understanding concerns about on-time delivery needs and customer services
    • Understanding customer needs and wants for improving the online food ordering process.

 

Value Delivered

  • Our expert analyses enabled the client to better understand customer desires in product offerings, customer satisfaction, and regional presence of all major food delivery competitors.
  • Comprehensive findings and insights allowed them to make more strategic decisions grounded in data to facilitate the expansion of their business.

 

 

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