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Quirk’s Article: Let’s play! How anyone can create more playful questionnaires
By E2E Research | January 20, 2023

Decorative imageMarket and consumer research surveys have a reputation of being boring. Obviously, that’s not a tradition any of us want to maintain because of the negative impact it has on completion rates, data quality, and costs.

 

Fortunately, we have solutions!

 

In this month’s issue of Quirk’s magazine, Annie Pettit, our Chief Research Officer, shares our perspective on how anyone can create more playful questionnaires that people will actually want to answer. You can read our article on the Quirk’s website here or check out the entire Jan/Feb 2023 issue on BlueToad here.

 

And if you’re really passionate about creating a better research experience, join Annie for an Esomar workshop where you’ll get hands on instruction and practice creating kinder, more respectful, and more playful questionnaires. Whether you’re a junior or senior agency or corporate researcher working in healthcare or mobile gaming, you’ll leave the workshop with practical knowledge you can start implementing immediately! Learn more about the Esomar workshop and register here.

 

Enjoy!

Esomar Workshop: How to Design Questionnaires That People Want to Answer
By E2E Research | January 9, 2023

Decorative imageResearchers want people to feel comfortable when they’re answering questions so they will share complete and honest answers about their public and private lives. This can be difficult because you first need to create a research environment that shows them they are trusted and respected.

 

If this resonates for you, then please join our Chief Research Officer, Annie Pettit, for a 3-day (2 hours per day) questionnaire design workshop hosted by Esomar on February 21, 22, 23, at 13:00 UTC.

 

In this highly interactive masterclass, you will learn about the psychology of answering questions and how to apply that knowledge in a practical way to questionnaire design. You will learn to create questions that make people feel valued and respected, that accommodate normal human behaviours no matter how strange those behaviours may seem to you, and that make people look forward to participating in the next research project.

 

Registration is now open on the Esomar website!

 

 

What will you learn?

 

After completing this training, you should be able to:

  • Understand how human psychology interacts with the questionnaire experience and how to write questions that accommodate normal behaviours
  • Write questions that are kind and respectful towards people who are marginalised, and people who are embarrassed to share personal aspects of their lives
  • Write questionnaires that people want to answer this time and the next
  • Write questions that are fun and playful

 

By the end of the workshop, you will have built a set of resources that can be leveraged in a range of future questionnaires.

 

 

Programme at a glance

 

Session 1: Understanding human nature

  • How does human psychology impact how people interpret and respond to questionnaires
  • What are some basic rules for creating respectful questionnaires
  • What mindset do we need to take when building questionnaires

 

Session 2: Making tough topics more comfortable

  • Creating compassionate screener questions
  • Writing respectful data quality questions
  • Asking about embarrassing or private issues
  • Eliciting truth when it comes to unethical and illegal behaviours

 

Session 3: Creating a playful experience for everyone

  • How to write playful questions that excite and make people think
  • Incorporating play into serious topics

 

Please click here to register on the Esomar website.

 

 

About Annie Pettit

Annie Pettit is Chief Research Officer, North America, at E2E Research, an ISO 27001 certified, ESOMAR corporate member company that offers market research, data analytics, and business intelligence solutions to help research leaders understand their buyers, brands, and businesses. Annie is a research methodologist who specializes in research design and analysis, data quality, and innovative methods. She holds a PhD in experimental psychology from York University in Canada, is a Certified Analytics and Insights Professional (CAIP), and is a Fellow of the Canadian Research Insights Council (CRIC). Annie is also Chair of the Canadian ISO Standards Committee (ISO 20252), and the author of “People Aren’t Robots: A practical guide to the psychology and technique of questionnaire design.

Webinar: What Market Research Does Your Brand Actually Need?
By E2E Research | November 1, 2022

Whether you go by Marketer, Strategist, Founder, Entrepreneur, or Start-Up Master, you need the right insights to help you build your growing business from local to global. Register for a webinar that will help you identify the unique insights that various types of market research can reveal in each stage of your business.
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> Find out which qualitative techniques would be most beneficial depending on the stage of your start-up.
> Identify opportunities to conduct quantitative research without treating questionnaires as a Swiss army knife.
> Learn how you can benefit from business intelligence.
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When

November 17, 2022; 1 to 1:50pm Eastern

The event has passed. Please enjoy the recording!

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Speaker

Annie Pettit, PhD CAIP FCRIC is the Chief Research Officer, NA, at E2E Research. She is a research methodologist who specializes in participant engagement, data quality, and innovative methods. She has spoken at conferences around the world, educating researchers about the best ways to conduct research that is valid, reliable, and actionable. She is also Chair of the Canadian ISO Standards Committee (ISO 20252). Most importantly, she’s an avid ukulele player.

NewMR Webinar: How to Become an Irreplaceable Quant Researcher
By E2E Research | October 7, 2022

You are invited!

 

Tuesday 11 October, 2022 at 10am Eastern (London 3pm, Paris 4pm). The event has passed but you are welcome to watch the recording below. Enjoy!

 

Please join our CRO, Annie Pettit, at a NewMR webinar focused on New Thinking in Quant Research. She will be speaking about “How to Become an Irreplaceable Quant Researcher.”

  • Thousands of quantitative researchers have great skills and experience but there are so few high-level opportunities for researchers. You need to have the right technical skills and exhibit the right personal behaviours so that industry leaders will take notice and seek you out. In this presentation, I’ll share the secrets of success to creating the career path you want as a quantitative researcher.

 

Answer a survey about surveys in preparation for Esomar Congress 2022!
By E2E Research | August 29, 2022

Hi and welcome!

 

Decorative imageOn Tuesday, September 20th, Rupa Raje and Annie Pettit ran a session at Esomar congress on designing more playful questionnaires. In preparation for that presentation, researchers were invited to complete a very short questionnaire incorporating a range of innovative question designs.

 

That questionnaire is now closed but you can read some of the results in our article on Esomar’s Research World. Enjoy!

21 Things to do in Toronto while you’re here for Esomar Congress 2022!
By E2E Research | August 2, 2022

So you’re coming to Toronto! I hope you’re planning to come for a few extra days because there’s lots to do while you’re here! And there’s something for little kids, teens, parents, and grandparents. Come one, come all!

 

The time to travel from the Sheraton to the attraction is listed with each event. Toronto is a huge city with lots of traffic so we’re used to “close” attractions being an hour away. Take advantage of the TTC, our transit system, if you can.

 

If you have any questions about any Toronto attractions, please email me or message me on Linkedin. I’d be happy to help make sure you have a great time in my home town!

 

 

First, I will be personally leading four tours!

 

Coming to Esomar congress alone? Want to hang out with other Esomar delegates? Would rather not get lost? Then these tours are perfect for you! If you’re interested in attending any of these four tours, please enter your name and email address in the following google docs form.  If you have any trouble with it, let me know and I’ll add your name for you. I’ll connect with all the attendees close to the date to confirm details.

 

Box of assorted mini merveilleux from Marvelous by Fred,Walking Tour of Bakeries and Local Sights: This tour will run Saturday, September 17 leaving the conference center at 10:30am. We’ll walk about 6 km visiting at least 9 bakeries (including 3 of my favourites) and seeing lots of interesting sights. As long as we’re walking, any baked goods you buy have zero calories. It will take 3 to 4 hours depending on how much bakery buying you do and how fast folks walk. I’m even happy to spend the rest of the day showing folks around. If it’s poor weather, instead I will help people get to a museum of their choice. Sign up here.

What’s on the agenda?

  • Chinese, Japanese, Jewish, Danish, French, & Vegan bakeries
  • Chinatown
  • Old and new city hall
  • Provincial parliament buildings
  • University of Toronto
  • Art Gallery of Ontario
  • Eaton Centre
  • Shopping and local neighborhood streets

 

 

Paint Night: Show off your amazing or dismal painting talents! We’ll go to a studio where they will show us how to paint something. Canvas, brushes, paint, aprons are all provided, and you’ll go home with a finished canvas that easily fits in your suitcase. You’re welcome to bring food and drinks. This will run Saturday or Sunday evening from around 5pm to 9pm. More specific details will follow. PLEASE PRE-REGISTER for this. If not enough people sign up, this event will not run. ~$50.

 

ESOMAR congress decorative image

 

Visit to Filming Location Casa Loma: Sunday, September 18 from 12 noon to about 5pm. If you’ve seen  X-Men, Chicago, The Tuxedo, Scott Pilgrim vs. the World, Crimson Peak, Twitches, or Titans, you’ve already seen Casa Loma! It’s a beautiful “castle” with secret passageways and an underground tunnel. It was built with extravagant conveniences that people had never experienced before – an elevator, telephones, indoor pool! Head up the creeky wooden stairs into the turret for a great view of the city! I’ll lead you there on our subway system and you’ll probably want around 3 hours at the venue. $40 entry. Sign up here.

 

Visit to Ripley’s Aquarium of Canada: Oh, beautiful big and large fishies! Come say hi to all of them at our aquarium. We’ll leave at 2:30pm, just after the Annual General Meeting on Wednesday. Tickets are are $44. We will walk there together. If you wish, you can visit the CN Tower (Please don’t say Canadian National Tower) next door when you’re done. Sign up here.

 

If you’re interested in attending any of these tours, please enter your name and email address in the following google docs form. I”ll connect with all the attendees close to the date to confirm details.

 

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Play


Toronto Islands / Centre Island

Enjoy playgrounds, gardens, lovely beaches for swimming, walking trails, small zoo, children’s amusement park, and an amazing view of the Toronto skyline. There are food options but you might still want to bring a packed lunch and snacks. Don’t worry if you forgot your swim suit – there’s a separate nude beach!

If you want one recommendation for how to play all day, this would be it.

Access to the island is free but you must buy a ferry ticket to get there.

20 minute walk or 15 minute transit to get to the ferry.

Family. Outdoors. Full day.


CN Tower

Take a couple of hours and head half a kilometer up the elevator. Walk on the glass floor, eat at the revolving restaurant, and peer out for 160 kilometers on a clear, sunny day! Thrill seekers might like walking outside on the roof!

20 minute walk.

Family. Indoors. Half day.

 

Rogers Centre baseball games

At the base of the CN Tower, enjoy a Blue Jays baseball game at the Skydome, the white dome in the picture (only outsiders call it the Rogers Centre)! We’ll be playing against Tampa Bay Rays, Baltimore Orioles, and New York Yankees from Sept 14 to Sept 28.

Tickets required.

20 minute walk.

Family. Indoors/outdoors. Full day.

 

Ripleys Aquarium

Admire sea creatures from around the world at the base of the CN Tower next door. Great for a rainy day!

Tickets required.

20 minute walk.

Family. Indoors. Half day.

 

Toronto Zoo

Spend the entire day visiting animals from around the world in an vast woodland park. Bring a lunch or eat there.

Tickets required.

45 minute drive or 100 minute public transit.

Family. Outdoors. Full day.

 


Canada’s Wonderland

Adults and teens will enjoy a full day of death defying rides, rollercoasters, and shows.

Tickets required.

45 minute drive or 90 minute public transit.

Family. Outdoors. Full day.

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Museums

Royal Ontario Museum

We only refer to this museum by saying the acronym as a single syllable word – ROM. If your kids love dinosaurs and mummies, this is the place to go! The building is loved or hated depending on whether you like the combination of historic and modern architecture.

This is my top museum recommendation.

Tickets required.

25 minute walk or 10 minute subway ride.

Family. Indoors. Full day.

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Art Gallery of Ontario

We only refer to this gallery by saying the three letters of the acronym – A – G – O. No one will know what you mean if you say the acronym like this word: “We went shopping two days ago.” Paintings, illustrations, sculptures, modern art, Canadian art. Enjoy!

Tickets required.

15 minute walk or subway ride

Adults. Indoors. Full day.

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Bata Shoe Museum

Yes, for real. This is a world class museum that specializes in historic and modern shoes from around the world.

Tickets required. Free every Sunday!

35 minute walk or 15 minute subway ride.

Adults. Indoors. Half day.

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Hockey Hall of Fame

If you’re a fan of hockey at all, this attraction is a required pilgrimage. All hockey, all the time!

Tickets required.

15 minute walk.

Family. Indoors. Half day.

 

Fort York

Visit the remains of a historical fort! Check the website to see if there are any special activities planned.

Free!

35 minute walk or 30 minute subway ride.

Family. Outdoors. Half day.

 

Black Creek Pioneer Village

See how pilgrams lived in Canada in the 1800s.

Tickets required.

40 minute drive or 1 hour transit ride.

Family. Outdoors. Full day.

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Shop

Distillery District

This historic pedestrian area of Toronto is regularly used in TV shows and movies is full of little shops, restaurants, and art galleries. There’s often live entertainment in the streets.

Out of all the shopping, this is what I’d recommend.

35 minute walk or 25 minute transit ride.

Adults. Outdoors. Full day.

 

Kensington market

A beloved area with a mix of unusual shopping, food markets, and restaurants. It’s right next to Chinatown so stop there before or afterwards to enjoy fantastic, authentic restaurants and shopping.

25 minute walk or transit ride.

Adults. Indoors.Outdoors. Half day.

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St. Lawrence market

A meat and vegetable market upstairs and outside with flea market style shopping downstairs. Enjoy quaint shopping in the neighboring streets, or head over to the Distillery District for the evening.

20 minute walk or 15 minute transit ride.

Adults. Indoors. Half day.

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Eaton Center

Shoppers will easily spend an entire day here! You’ll find all the major brands plus plenty to eat and drinks.

5 minute walk.

Shoppers. Indoors. Full day.

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Queen Street West

From Yonge Street until you get tired of walking, this street is full of quaint shops and eateries. Enjoy the stroll!

Easy walk from the congress hotel.

Shoppers. Outdoors. Full day.

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Nature

High Park

Bring a lunch and spend a whole day meandering through nature trails and gardens, and enjoying ducks and wildlife. You’re not supposed to feed the ducks but you could bring unshelled peanuts to entice the chipmunks. Kids will enjoy a fantastic playground and a tiny zoo.

Free.

45 minute transit ride.

Family. Outdoors. Full day.

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Tommy Thompson park

Walk or bike this peaceful park constructed from landfill. It’s now a protected breeding zone for birds with lots of wildflowers and ponds full of ducks. Bring food and water as there are no services. There are a couple of porta potties so use them if you see them. When you get to the end and if it’s a hot day, take a swim in your clothes. That’s how it’s done! Serious walkers and nature lovers only. You’ve been warned.

This is my top park recommendation.

Free.

75 minute walk or 45 minute transit ride.

Adults. Outdoors. Half/full day.

Judging the Quirk’s Awards and Discovering Nuggets of Gold!
By E2E Research | July 29, 2022

Ever wondered how you can give back to your industry in small but meaningful ways? Well, here’s the scoop!

 

Every year, Quirk’s launches an awards program to recognize some of the best and brightest market and social research talent around the world including corporate researchers, agency researchers, individual researchers, and research teams. And they always need volunteers from around the world to help review submissions and identify the gold nuggets.

 

Personally, I love judging awards. As you might guess, it’s very happy way to give back to our industry. I get to help identify people who’ve done amazing things so that they get the recognition they deserve. It’s especially important for people who are quiet, humble, or not well known outside of their company.

 

As hoped, the candidates I reviewed represented a number of countries and hailed from both the agency world and the brand world. I could easily see why their colleagues had nominated them. The group of people I learned about have broad experience leading, mentoring, and guiding other individuals and teams. They love the entire innovation process from conceptualization to developing and launching those products. They love supporting not only their colleagues, but also their clients and people who aren’t even a part of our industry. Mentoring and being a trusted advisor seem to be intrinsic traits for these folks.

 

I’m looking forward to when the finalists are announced in September and, after that, when the awards are celebrated in November.

 

Good luck to everyone!

 

 

 

Have a peek at other blog posts

How to Design Questionnaires – An ESOMAR Webinar with Annie Pettit and Pravin Shekar
By E2E Research | July 27, 2022

Headshot of Annie Pettit, Chief Research Officer, E2E ResearchQuestionnaire design looks easy but when you get into the nitty, gritty details, you will come to a very different realization. In this 50 minute Esomar webinar, I shared a few of my favourite theories and tips to help those new to questionnaire design build more engaging questionnaires.

 

Watch the recording and enjoy the technology glitches we experienced. As the saying goes, we made lemonade out of lemons and there was even a prize at the end. Too bad the contest only applied during the live event!

 

I hope you enjoy it and perhaps find a couple little tidbits you can apply in your next questionnaire.

 

Click here to watch the webinar on LinkedIn.

Let’s talk Raven dashboards at Quirk’s London on May 4 and 5!
By E2E Research | April 20, 2022

It’s been a long two years, and we’re ready to reconnect at Quirk’s London on May 4 and 5!

 

What have you been up to? What’s new and cool in your world? What challenges have you overcome and how have you made great strides? Let’s learn from each other!

 

From our end, we’re eager to share our newest solutions to help you answer your research questions more effectively and efficiently!

 

Our Raven dashboards are ready to make data analysis easier and more accessible to both researchers and senior leaders. Whether you’ve got a small concept test or gigabytes of data, Raven is an affordable and fun way to visualize research data from brand trackers, campaign tests, U&As, and much more.

 

With quick filtering, crosstabs, and exportable charting, you’ll love how easy Raven is to use.

 

Learn more about Raven by clicking here or ask us for an in-person demo in London!

 

 

Say hi to the E2E Research team in person!

 

 

Rupa Raje, CEO

Rupa leads our team of more than 200 experts, including researchers, analysts, and statisticians, through thick and thin to help our clients understand buyers, brands, and businesses, and become more successful. If you’re a mountain climber, come chat about your most impressive climb. Or, come compare notes about maintaining an orchard of mangoes, guavas, and bananas!

 

 

Yogesh Rana, COO

Yogesh is our chief geekologist who inspires his expert engineers and developers to bring all of our new products to life. That includes conceptualizing and building Raven, our brand new, easy to use dashboard. If you have recent, peer-reviewed data  how to grow the best sugarcane and mushrooms, come say hi to Yogesh!

 

 

Annie Pettit, PhD, CRO NA

Annie, sometimes known as LoveStats, loves to get into the nitty gritty of data quality and participant engagement. She’s always ready to talk about how researchers can connect in more personal ways with participants to help them share more valid and reliable data. And if you want to talk ukuleles, ASL (American Sign Language), or test out every single sweet at the snack table, she’s ready for that too!

 

 

We know not everyone feels the same way right now. Rest assured, our team is fully vaccinated and happy to wear a mask indoors and out! We want you to feel safe AND be safe. Let us know how we can do that for you.

 

See you soon!

E2E Research and Annie Pettit Receive 2021 Judge’s Choice Forsta AIR Awards for Achievement in Insight and Research
By E2E Research | December 15, 2021

New York, USA and New Delhi, India – December 14, 2021 – We are thrilled to share that E2E Research, a global expert in market research, analytics, and business intelligence, has been named the Judge’s Choice winner of the 2021 Forsta AIR (Achievement in Insight and Research) Award in the agency category. This award recognizes the efforts E2E Research has made into breaking creative new ground in market research and driving the future of the global insights industry.

 

As a recipient of Forsta AIR Award, E2E Research has proven its commitment to providing exceptional guidance and value to their clients, and driving the future of market research by designing and implementing impactful technological approaches.

 

In addition, E2E Research is honored that Annie Pettit, PhD CAIP FCRIC, Chief Research Officer, North America of E2E Research was named the Judge’s Choice winner of the 2021 Forsta AIR award in the MR Professional of the Year category.

 

We are thrilled to receive a 2021 AIR Award,” said Rupa Raje, CEO, E2E Research. “Our team has worked extensively with Forsta and Confirmit brands for more than a decade. With their unique capabilities, they’ve enabled us to innovate and create techniques that are truly engaging not just for research participants, but also for research users. We’re also so happy that Annie’s on-going dedication to the market research industry has been recognized. Her passion for building a better research experience for everyone is evident in everything she does.

 

I am delighted to congratulate E2E Research as a 2021 Forsta AIR Award winner for their proven excellence in insight and research. E2E’s dedication to provide exceptional guidance and actively deliver significant value to their clients is a credit to their team. The global research and insights industry is driven by the energy of these organizations and we are proud to partner with them as they continue to deliver some of the most innovative research approaches in the industry” commented Kyle Ferguson, CEO at Forsta.

 

These new awards comes on the heels of previous Forsta (Confirmit) awards including a 2021 ACE Award in Customer Excellence, a 2020 AIR Agency Award, and a 2020 AIR Project & Innovation Award.

 

For a full list of the 2021 AIR Award winners, please see the 2021 press release on the AIR Awards website.

 

 

About the Forsta AIR Awards

The Forsta AIR (Achievement in Insight and Research) Awards have been created to recognize innovation and excellence in Market Research and Insight practices. Open exclusively to Forsta clients, the AIR Awards provide an opportunity for Market Research agencies and enterprise insight teams to showcase their success by demonstrating their commitment to delivering insight that drives business performance.

 

About Forsta
Forsta is the new frontier of Customer Experience and Market Research Technology. Formed in 2021 via the merger of industry leaders Confirmit, FocusVision and Dapresy, our global company powers the richest and most comprehensive set of research and insights solutions, spanning CX, enterprise feedback management, VoC (Voice of the Customer), VoE (Voice of the Employee) Qual, Quant, Data Visualization and more. Forsta’s extensive set of market-leading tools, including its award-winning data visualization and reporting suite, combined with the expert guidance of our seasoned data and insights professionals, empower decision-makers to drive business impact based on truly deeper customer understandings. Founded in the Nordics, Forsta means “to understand” in Swedish. Visit Forsta.com for more information.

 

About E2E Research

For more than ten years, E2E Research has specialized in converting enigmas into enlightenment for researchers, business leaders, and insights companies around the world. As an ISO 27001 certified, ESOMAR corporate member, we offer a full range of market research, data analytics, and business intelligence solutions to help you extend your services, fill the gaps, and create more value for your clients. Services include research and questionnaire design/analysis/reporting, data science and analytics, multiple panel management, scripting/hosting, data validation, digital fingerprinting, tabulation, qualitative coding, written reports, infographics, real-time digital dashboards, and mobile apps. Research services and solutions from End-to-End.